{"id":57,"date":"2019-03-17T15:40:42","date_gmt":"2019-03-17T15:40:42","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-fashion\/?page_id=57"},"modified":"2022-11-14T17:03:01","modified_gmt":"2022-11-14T16:03:01","slug":"faq","status":"publish","type":"page","link":"http:\/\/babeefit.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h1>\n

Frequently Asked Questions.<\/h4>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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MY ORDER<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n
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Do I need to create an account to place an order?<\/span><\/i><\/a><\/h4><\/div>
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No, you can order as a guest. But by creating an account, you will be able to access all the information of your orders. You will also be added to our newsletter to receive exclusive information from the brand. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How can I track my order ?<\/span><\/i><\/a><\/h4><\/div>
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Find your tracking at Track my order<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What are the shipping methods?<\/span><\/i><\/a><\/h4><\/div>
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We offer delivery to a relay point or to your home, via Colissimo and Chronopost for France, and via UPS and Mondial Relay for foreign countries.\u00a0<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you ship internationally ?<\/span><\/i><\/a><\/h4><\/div>
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We deliver throughout France including the overseas departments (Guadeloupe, Martinique, Guyana, Reunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Martin, Saint-Barth\u00e9lemy), throughout Europe (Principality of Monaco, Switzerland, United Kingdom included), in Canada and in Israel.\u00a0<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

I have not received my order confirmation, what should I do ?<\/span><\/i><\/a><\/h4><\/div>
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Order confirmations can be sent within 24 hours depending on the level of demand. If you still haven't received your order confirmation after 24 hours, you can contact our customer service at this address: <\/span>hello@babeefit.com<\/span>. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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OUR PRODUCTS<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n
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Where are BABEE garments designed and produced ?<\/span><\/i><\/a><\/h4><\/div>
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All our products have been designed in Paris and handmade in Portugal. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How do your clothes fit ?<\/span><\/i><\/a><\/h4><\/div>
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You can refer to our <\/span>Size Guide<\/span><\/a>.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What is the composition of your fabrics?<\/span><\/i><\/a><\/h4><\/div>
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We import our premium fabric from Italy. It is made of 80% polyamide and 20% elastane. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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PAYMENT & RETURNS<\/h1>\n\n\t\t<\/div>\n\t<\/div>\n
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What are the possible means of payment?<\/span><\/i><\/a><\/h4><\/div>
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You can pay via Paypal or by credit card (Visa, MasterCard, American Express) via the secure payment module of our partner STRIPE. <\/span><\/p>\n

Good news: We have also just added free 3 installments payment<\/strong> with our partner Klarna. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I cancel or modify my order?<\/span><\/i><\/a><\/h4><\/div>
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Once you have confirmed your order, it is no longer possible to modify or cancel it.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can we return an order?<\/span><\/i><\/a><\/h4><\/div>
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You have 14 days from the date of order to return an item that does not suit you. Upon receipt of your package, we will issue the refund within 5 working days.<\/span><\/p>\n

Item must be returned in perfect condition, in original packaging, with tags attached. <\/span>Any clothing that is dirty or worn, without a tag or already washed will not be accepted !<\/span><\/p>\n

Our returns are free in Metropolitan France.<\/span><\/p>\n

More info at Returns<\/a> and CGV<\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

I received a defective and\/or damaged product, what should I do?<\/span><\/i><\/a><\/h4><\/div>
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Products that are damaged or have a defect will be replaced within 14 working days of receipt of the package. You will need to include photos of the products and send them to hello@babeefit.com.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Are exchanges possible?<\/span><\/i><\/a><\/h4><\/div>
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We do not make any exchanges, except in the case of defective or damaged articles.<\/span><\/p>\n

However, we can refund your order in the form of a credit, so that you can place a new order. <\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

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Contact<\/h6>\n\n\t\t<\/div>\n\t<\/div>\n\n\t
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Other questions ?<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div>
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\n\t\t\tWrite to us!<\/span>\r\n\r\n\r\n<\/svg>\r\n<\/a>\n\t\t<\/div>\n\t\t\n\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"FAQ Questions les plus fr\u00e9quentes. MA COMMANDE Dois-je cr\u00e9er un compte pour passer commande ? Non, tu peux passer commande en tant qu\u2019invit\u00e9. Mais en cr\u00e9ant un compte, tu pourras acc\u00e9der \u00e0 toutes les informations de tes commandes. Tu seras \u00e9galement ajout\u00e9e \u00e0 notre newsletter pour recevoir les informations exclusives…","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - BABEE BABEE<\/title>\n\n\n\n\n\n\n\n\n\n\n\t\n