FAQ

Frequently Asked Questions.

MY ORDER

No, you can order as a guest. But by creating an account, you will be able to access all the information of your orders. You will also be added to our newsletter to receive exclusive information from the brand.

We offer delivery to a relay point or to your home, via Colissimo and Chronopost for France, and via UPS and Mondial Relay for foreign countries. 

We deliver throughout France including the overseas departments (Guadeloupe, Martinique, Guyana, Reunion, Mayotte, Saint-Pierre-et-Miquelon, Saint-Martin, Saint-Barthélemy), throughout Europe (Principality of Monaco, Switzerland, United Kingdom included), in Canada and in Israel. 

Order confirmations can be sent within 24 hours depending on the level of demand. If you still haven't received your order confirmation after 24 hours, you can contact our customer service at this address: hello@babeefit.com.

OUR PRODUCTS

All our products have been designed in Paris and handmade in Portugal.

You can refer to our Size Guide.

We import our premium fabric from Italy. It is made of 80% polyamide and 20% elastane.

PAYMENT & RETURNS

You can pay via Paypal or by credit card (Visa, MasterCard, American Express) via the secure payment module of our partner STRIPE.

Good news: We have also just added free 3 installments payment with our partner Klarna.

Once you have confirmed your order, it is no longer possible to modify or cancel it.

You have 14 days from the date of order to return an item that does not suit you. Upon receipt of your package, we will issue the refund within 5 working days.

Item must be returned in perfect condition, in original packaging, with tags attached. Any clothing that is dirty or worn, without a tag or already washed will not be accepted !

Our returns are free in Metropolitan France.

More info at Returns and CGV.

Products that are damaged or have a defect will be replaced within 14 working days of receipt of the package. You will need to include photos of the products and send them to hello@babeefit.com.

We do not make any exchanges, except in the case of defective or damaged articles.

However, we can refund your order in the form of a credit, so that you can place a new order.

Contact

Other questions ?